Sunny motorized shade support

Sunny Smart BridgeDooya DD7002BSunny P-BoxDD7006 familyControl4 ready

Set up the right motorized blinds hub — without mixing model instructions.

A complete Sunny Shutter guide for the two hub families we support: the Dooya DD7002B Sunny Smart Bridge and the newer Sunny P-Box based on the DD7006 family. Identify your hub first, then follow only the matching setup, shade-pairing and troubleshooting steps.

Important: DD7002B and P-Box setup are not identical. The DD7002B uses a temporary connector-xxxxxx Wi-Fi network during setup. The P-Box uses the newer Bluetooth-assisted configuration flow and supports wired Ethernet on the DD7006 platform. Always check the model label before following reset or network instructions.

2 hubsOnly the models Sunny sells
30 motorsPer supported hub setup
LAN + Wi-FiP-Box network options
Local IPProfessional automation path

Start here

Sunny sells two hub families. Match the label, then use only that guide.

Keeping the page to the products we actually supply makes setup much safer. The original Sunny Smart Bridge is the Dooya DD7002B. Our newer professional hub is the P-Box from the DD7006 family.

Why we say “DD7006 family”: Dooya has released multiple P-Box hardware variants over time. The exact power and Wi-Fi options can differ by model revision. Sunny customers should follow the model label on the supplied P-Box; the pairing, Connector and professional-integration concepts on this page remain the same.

Visual identification

Recognize the hub before you start pairing.

These reference images come from Dooya product / FCC-filed documentation. They are especially useful when a customer does not know the model name but can send a photo of the hub.

Dooya DD7002B Sunny Smart Bridge front and connection side DD7002B reference
Sunny Smart Bridge — DD7002B

The curved white bridge used in many existing Sunny installations.

If the hub has this long curved housing, follow the DD7002B instructions on this page — including the temporary connector-xxxxxx Wi-Fi step.

01
Curved white enclosureLonger body with a rounded top rather than the compact square P-Box shape.
02
Single dark status windowA narrow indicator window is visible on the top/front of the enclosure.
03
Confirm the model labelThe final check is always the product label. It should identify DD7002B before you use DD7002B reset or pairing steps.

P-Box hardware guide

Know the four controls you will actually use.

The DD7006 quick-start reference identifies the Ethernet port, USB Type-C power, Program button and status indicator on the same side of the P-Box.

DD7006 P-Box port diagram showing Ethernet, USB Type-C, Program button and status indicator
01 / NetworkEthernet PortPreferred when practical for fixed Control4 and other professional automation installations.
02 / PowerUSB Type-CPower input shown on the DD7006 reference unit. Use the power method supplied for your exact P-Box revision.
03 / SetupProgram ButtonUsed when the Connector pairing workflow asks for a programming action. Avoid long presses unless following the exact model procedure.
04 / StatusIndicator LEDUse this together with Connector app status to distinguish normal operation, pairing, network issues and firmware activity.

DD7006 reference: Dooya's DD7006 quick-start guide shows an approximately 2-second Program-button hold for pairing. Because Sunny may supply different DD7006-family revisions over time, verify the model label before using any factory-reset timing.

Which one do I have?

DD7002B Smart Bridge vs Sunny P-Box.

Both can bring compatible Dooya motors into the Connector ecosystem. The P-Box is the newer and more integration-friendly platform, while DD7002B remains the correct guide for many existing Sunny installations.

FeatureSunny Smart Bridge — DD7002BSunny P-Box — DD7006 Family
Typical Sunny useExisting / legacy installationsNew installations and professional automation projects
Initial app setupConnector app + temporary connector-xxxxxx Wi-Fi networkConnector app + Bluetooth-assisted hub configuration
Wi-Fi2.4 GHzDepends on supplied P-Box revision; current DD7006-family units support Wi-Fi and Ethernet
EthernetNot the primary network method on this guideYes — preferred for fixed Control4 / automation installations
Motor radioDooya lists Radio+ and Radio motor support for DD7002BConfirm the supplied P-Box label / motor compatibility; current professional P-Box platform supports Dooya RF motor integration
Typical capacityUp to 30 motors, 20 rooms, 20 scenes and 20 timers in supported Connector setupsUp to 30 motors and 20 rooms on the current P-Box platform; scene / timer limits depend on current firmware generation
Third-party integrationRS485 provides an additional integration path on DD7002BLocal LAN / WLAN API; Dooya lists Control4, Crestron, ELAN, URC and RTI
Recommended for Control4Use when already installed and supported by the integratorYes — our preferred hub family for new Control4 work

P-Box hardware revisions can change over time. Dooya's 2026 catalogue already shows newer DD7006-family variants with updated wireless capabilities. Sunny support should therefore identify the actual P-Box label before giving model-specific power or Wi-Fi instructions.

Before you start

Put the hub where both network and motor signals are strong.

The hub has to talk to your home network and to the shade motors. Place it indoors, reasonably central to the motorized treatments, away from concrete corners, large metal objects and major electrical interference.

01
Confirm the exact model.DD7002B and the P-Box use different setup flows and hardware capabilities.
02
For Wi-Fi, make 2.4 GHz available.DD7002B uses 2.4 GHz Wi-Fi. P-Box networking depends on the supplied DD7006-family revision and can include Ethernet plus model-supported Wi-Fi.
03
Keep the original remote nearby.Copy-from-remote pairing normally requires the shade's individual channel and access to the recessed P2 programming button.
04
Update the Connector app first.For P-Box setup, also allow Bluetooth / Nearby Devices and Local Network permissions if your phone requests them.
05
Do not factory-reset as a first fix.A reset can erase hub configuration and require network and motor pairing to be repeated.
433.92MHz motor radioP-Box RF frequency used for compatible motor communication.
30MotorsMaximum listed for the current P-Box platform.
20RoomsOrganize motors by physical space in supported Connector setups.
LANP-Box EthernetA strong option for reliable networking and professional automation.
BT 4.2P-Box configurationBluetooth is used to make initial setup easier from a smartphone.
Local IPAutomation integrationP-Box supports local LAN / WLAN integration for compatible professional systems.

Use the correct app

Install Connector from the official app store.

The iPhone listing currently appears as Connector+, while the Android listing appears as Connector. Use the same Connector account for hub setup, rooms, scenes, timers and supported cloud integrations.

P-Box users: Bluetooth is part of hub configuration. If the P-Box does not appear during setup, confirm Bluetooth is on and that the app has the permissions requested by iOS or Android.

DD7002B setup

Connect the original DD7002B bridge in six steps.

Use this section only when the model label says DD7002B. This workflow uses the bridge's temporary Wi-Fi network and is different from the Bluetooth-assisted P-Box setup below.

Step 01

Create or sign in to your Connector account.

Open Connector, choose Sign Up if needed, verify your email and sign in. Use an email address you can access later for device recovery and smart-home linking.

Account ready
Step 02

Open the location settings.

Select the settings control for the default myHouse location. Rename the location if useful, then choose Add New Bridge.

Bridge workflow open
Step 03

Select visible 2.4 GHz Wi-Fi.

Choose your home 2.4 GHz network, enter the password carefully and tap Connect. Do not select a 5 GHz-only network.

Credentials entered
Step 04

Put DD7002B into setup mode.

With the bridge powered, press and hold its setting button for about 2 seconds. A purple-flashing indicator confirms the pairing workflow.

Purple LED flashing
Step 05

Join connector-xxxxxx.

When prompted, open the phone's Wi-Fi settings and select the temporary network beginning with connector-. Return to the app after the phone joins it.

Phone linked to bridge
Step 06

Wait for the app to finish.

Keep the bridge powered, stay on the requested network and leave the app open while the bridge completes network setup.

Bridge added

One SSID for both 2.4 and 5 GHz? If DD7002B pairing fails, temporarily separate the bands, create a 2.4 GHz guest network, or disable aggressive band steering during setup.

Sunny P-Box / DD7006 family

Set up the P-Box with Bluetooth first, then complete its network connection.

The P-Box is the newer hub platform we use for new installations and professional smart-home projects. Unlike DD7002B, it uses Bluetooth-assisted configuration from the Connector app and supports Ethernet on the DD7006 platform.

Recommended for Control4

Ethernet installation

For a fixed professional automation project, wired Ethernet is our preferred starting point because it removes Wi-Fi roaming, band-steering and signal-strength variables from the local integration path.

  • Connect the P-Box to the same local network used by the automation controller.
  • Power the unit using the method supported by the exact model supplied.
  • For managed networks, avoid client isolation and unnecessary VLAN separation during commissioning.
Residential / simple setup

Wi-Fi installation

Bluetooth is used during initial hub configuration, after which the P-Box can operate on the Wi-Fi mode supported by the supplied model revision.

  • Keep the phone close to the P-Box during first setup.
  • Enable Bluetooth and the permissions requested by Connector.
  • Use the Wi-Fi band supported by the exact P-Box model label / current Sunny-supplied hardware.
Step 01

Read the P-Box model label.

Before setup, photograph the bottom / rear label. Keep the exact DD7006-family model number for future support, firmware and network troubleshooting.

Model recorded
Step 02

Place and power the P-Box.

Place it indoors, reasonably central to the motorized shades, away from concrete corners, metal enclosures and high-interference appliances. Use the power method supplied for that unit.

Hub powered
Step 03

Choose Ethernet or Wi-Fi.

For Control4 and larger installations, choose Ethernet when practical. For Wi-Fi, confirm that the router is broadcasting a network supported by the specific P-Box revision.

Network path chosen
Step 04

Turn on Bluetooth and open Connector.

Sign in to the Connector app and allow Bluetooth / Nearby Devices and Local Network access when requested. Keep the phone close to the P-Box.

Phone ready
Step 05

Add a new bridge.

Open your location / hub settings and choose Add New Bridge. Select the Connector Bridge / P-Box option shown by the current app version.

Discovery started
Step 06

Let Bluetooth configure the hub.

Follow the in-app discovery flow. If using Wi-Fi, select the supported home network and enter its password. If using Ethernet, keep the cable connected while the app completes hub registration.

Configuration sent
Step 07

Confirm the hub is online.

Do not unplug the P-Box while it completes network or firmware checks. Use the current app status and the model's indicator reference to confirm a healthy connection.

P-Box online
Step 08

Add one nearby shade first.

Before pairing the entire home, add one motorized shade, test open / stop / close and verify any available position feedback. Then continue room by room.

First shade tested
Step 09

Update before automation commissioning.

If Connector offers a P-Box firmware update, complete it before final Control4 programming, scenes or timers. Never interrupt power during firmware update activity.

Ready for automation

Program / reset buttons are model-sensitive. Use a short Program-button action only when the Connector or motor-pairing workflow calls for it. Do not perform a long factory reset unless the exact P-Box model instructions confirm the procedure and normal troubleshooting has failed.

Sunny P-Box

Put the P-Box into pairing mode only when Connector asks.

  1. In Connector choose Add New Device / the appropriate shade product type.
  2. Confirm the correct P-Box bridge.
  3. If prompted for bridge pairing mode, hold the P-Box Program button for about 2 seconds.
  4. Release when the indicator begins flashing purple, then continue immediately in the app.

Do not confuse a short pairing action with a factory reset. Reset timing can be model / revision specific, so use the exact P-Box instructions supplied with the unit.

Method A - motor access available

Pair from the motor head.

  1. Select the pairing method that uses the motor or programming button.
  2. Press / hold the motor's P1 button exactly as required by the installed motor model.
  3. Release after the motor jogs or gives the expected audible response.
  4. Complete Pair / Next in Connector and wait for the motor to acknowledge.

P1 timing and motor responses are model-specific. Stop if the product shown in the app does not match the installed motorized blind, shade or drapery motor.

Method B - existing remote available

Copy the shade from its individual remote channel.

  1. Choose Copy from Remote when that option is available.
  2. Set the remote to the individual shade channel — not an all-shades or group channel.
  3. Remove the battery cover and identify the recessed P2 programming button.
  4. Press P2 only when Connector instructs you and watch for the motor jog / acknowledgement.

If several shades respond to the same remote channel, correct the remote-channel programming before copying devices into the hub.

After a successful pair

Test, name and organize before creating scenes.

  1. Test open, stop and close from Connector.
  2. If the motor is bidirectional, confirm that position / feedback behaves as expected for that motor and integration.
  3. Name the device clearly: Living Room Left, Kitchen East, Primary Bedroom Right.
  4. Assign the shade to a room only after reliable individual control is confirmed.

Motor feedback depends on the installed motor type. Bidirectional Radio+ motors can report more useful status information than one-way RF motors. Confirm the motor model before promising percentage or position feedback.

Daily control

Build rooms, scenes and timers after every shade responds reliably.

Good naming makes voice control, support and future Control4 commissioning much easier.

01 / ROOMSGroup by real location.Create Living Room, Bedroom or Office, then assign each paired shade.
02 / NAMESIdentify each opening.Use Kitchen East or Bedroom Left instead of Shade 1 and Shade 2.
03 / SCENESSave useful combinations.Create morning, privacy, movie or away scenes after individual devices are stable.
04 / TIMERSAutomate a routine.Choose a device or scene, set the time and select the days on which it repeats.

Alexa / Google / SmartThings: Dooya lists the P-Box platform for cloud ecosystem integration including Amazon Alexa, Google Assistant, IFTTT and SmartThings. Available commands and percentage feedback can vary by motor, P-Box revision, region and platform.

Read the hub before resetting it

Use the DD7002B LED table directly; use the supplied P-Box model reference for newer units.

DD7002B has a well-established indicator sequence. The DD7006 P-Box family now includes multiple hardware revisions, so Sunny recommends confirming the exact P-Box label before relying on a model-specific LED or long-reset sequence.

DD7002B indicator

Red flashes twiceBridge has powered on.
Red flashes three timesBridge has been reset for manual configuration.
Blue / cyan stays onApp / Wi-Fi bridge connection is active.
Yellow-green flashingConnected to the Wi-Fi router but cloud connection is not available.
Purple flashingWi-Fi search / pairing workflow.
Green flashingFirmware update in progress.

Sunny P-Box indicator

Start with three checks before touching Reset:

Check Connector statusConfirm whether the hub is shown online / offline in the app and whether a firmware update is active.
Check network linkFor Ethernet, verify cable and switch/router link. For Wi-Fi, confirm the configured network is still available.
Check setup / pairing modeIf the indicator changed immediately after a Program-button action, follow the current Connector prompt rather than repeatedly pressing buttons.
Do not interrupt updatesIf the app or indicator shows firmware activity, keep power and network connected until it completes.

Why this page does not publish one universal P-Box factory-reset timer: Dooya now has multiple DD7006-family revisions. Sunny support should first confirm the exact label, then use the matching reset procedure. This avoids wiping a working installation using instructions for a different P-Box revision.

Professional automation

Use the Sunny P-Box as the preferred local bridge into Control4.

Dooya lists the P-Box platform as compatible with professional automation systems including Control4, Crestron, ELAN, URC and RTI, with local LAN / WLAN API support. For a Control4 project, first make the P-Box and every shade work correctly in Connector, then commission the automation driver.

Motor layerDooya RF motorRadio+ bidirectional or compatible Radio motor, depending on P-Box model.
Bridge layerSunny P-BoxDooya RF motor commands bridged to the local Ethernet / Wi-Fi network.
Automation layerControl4 + compatible driverLocal discovery and control inside the home network.
01
Complete native setup first.The P-Box must be online and every intended shade should respond reliably before the Control4 dealer starts integration.
02
Prefer Ethernet for a fixed automation installation.Wired networking removes many Wi-Fi roaming and multicast variables. Use the power method supported by the exact Sunny-supplied P-Box revision.
03
Keep Control4 and the P-Box reachable on the same local network.Compatible Dooya Control4 drivers use local discovery / control. VLAN or isolation policies can prevent discovery.
04
Allow multicast / broadcast traffic.Chowmain documents UDP multicast discovery for Dooya Connector Bridge devices. AP isolation, multicast suppression and incorrect IGMP configuration are common causes of failed discovery.
05
Use a current, compatible Control4 driver.Chowmain is one established Control4 option; other compatible drivers may also exist. Driver licensing and Composer Pro configuration are handled by the Control4 integrator.
06
Test feedback expectations.Bidirectional Radio+ motors can provide a better basis for position / status feedback, but the final Control4 behaviour still depends on the exact motor and driver.

Troubleshooting

Fix the hub layer before blaming the shade motor.

Start with the model label and LED state. Then isolate network setup, motor pairing and third-party automation as separate problems.

DD7002B will not join Wi-Fi.Check5 GHz-only network, hidden SSID, wrong password, weak signal or band steering.TryUse visible 2.4 GHz, move near the router, re-enter the password and temporarily simplify router settings.
connector-xxxxxx does not appear.CheckThis symptom applies to DD7002B, not the P-Box Bluetooth workflow.TryConfirm DD7002B is in pairing mode with purple flashing, refresh Wi-Fi and move the phone closer.
P-Box does not appear in Connector.CheckBluetooth off, app permission denied, phone too far away, or the P-Box is already in another setup state.TryEnable Bluetooth / Nearby Devices, Local Network permission, move within a few feet and restart the app before considering reset.
P-Box slow-flashes red.CheckNetwork disconnected, unplugged Ethernet, unavailable 2.4 GHz Wi-Fi or changed credentials.TryCheck the Ethernet link / router or reconnect the P-Box network in Connector.
A shade is not discovered.CheckWrong product type, wrong remote channel, motor not in programming mode, P-Box not purple when required, or another shade responding.TryPair one shade at a time, use its individual remote channel and follow the exact motor method shown in Connector.
Control is intermittent.CheckThe hub may be blocked by concrete / metal, too far from motors, or on weak Wi-Fi.TryMove it centrally. For P-Box, test Ethernet to remove Wi-Fi as a variable.
Control4 cannot discover the P-Box.CheckDifferent VLAN / subnet, AP isolation, blocked UDP multicast / broadcast, managed-switch multicast settings.TryTemporarily place Control4 and P-Box on the same wired LAN, allow multicast and review IGMP configuration with the integrator.
Alexa / Google cannot find a shade.CheckThe shade does not yet work in Connector, wrong account linked, duplicated room names or cloud-link issue.TryConfirm native Connector control first, then relink the same account and rediscover devices.
Reset is a last step — and the procedure is model-specific.

Never use DD7002B reset instructions on a P-Box, or vice versa. Before resetting, record the hub label, device names, rooms, scenes, timers, network method and motor models. A factory reset can require the complete setup to be repeated.

Sunny motorized blinds hub FAQ

Quick answers for the two hub families we sell.

Which hubs does Sunny Shutter currently support on this page?

This guide is intentionally limited to the two hub families Sunny supplies: the DD7002B Sunny Smart Bridge and the newer Sunny P-Box based on Dooya's DD7006 platform.

How can I tell DD7002B from the P-Box?

Read the model label on the hub. DD7002B is the original Wi-Fi Bridge used in many existing Sunny installations. The newer P-Box is a compact DD7006-family hub with Bluetooth-assisted configuration and Ethernet support.

Why does DD7002B setup ask me to join connector-xxxxxx?

That temporary Wi-Fi network is part of the DD7002B setup workflow. The newer P-Box uses Bluetooth-assisted hub configuration, so you should not expect the same connector-xxxxxx step.

Which hub should I use for a new Control4 project?

Sunny recommends the P-Box family for new professional automation projects. Dooya lists the P-Box platform for local LAN / WLAN integration with Control4, Crestron, ELAN, URC and RTI. A compatible Control4 driver and dealer configuration are still required.

Does the P-Box require Chowmain?

No single third-party driver should be described as mandatory for every project. Chowmain provides an established Dooya Control4 driver and useful network troubleshooting documentation, but the Control4 integrator should choose and support the driver used on the job.

Should the P-Box use Ethernet or Wi-Fi?

Both can be valid depending on the supplied P-Box revision. For a fixed Control4 or professional automation installation, Sunny prefers Ethernet when practical because it reduces Wi-Fi and multicast troubleshooting variables.

Does every P-Box use exactly the same Wi-Fi and power specification?

No. Dooya has released multiple DD7006-family revisions, and newer catalogues show updated variants. Always use the exact model label on the Sunny-supplied P-Box before giving model-specific power, Wi-Fi-band or factory-reset instructions.

Can DD7002B still be used if I already have one installed?

Yes. DD7002B remains the correct setup path for existing Sunny installations that use that bridge. There is no reason to replace a stable working hub simply because the P-Box is newer.

Why is motor position feedback different from one installation to another?

Feedback depends heavily on the motor and receiver. Bidirectional Radio+ motors can report status that a one-way RF motor cannot. Confirm the motor model before promising percentage or real-time position feedback in Connector or Control4.

Why can Control4 fail to discover a P-Box that works in Connector?

The native app and local Control4 discovery are different layers. VLAN separation, AP/client isolation, multicast filtering or managed-switch configuration can block local discovery even while cloud/app control still works.

Should I factory-reset the hub when setup fails?

Usually not as the first step. Record the hub model, LED / app status, network method and motor details first. DD7002B and P-Box reset procedures are not interchangeable, and resetting can require the installation to be rebuilt.

What should I send Sunny Shutter if setup still fails?

Send your order number, a clear photo of the hub model label, a short LED video, the phone type, the exact Connector screen where setup stops, the router / internet provider, whether a P-Box uses Ethernet or Wi-Fi, and photos of the motor and remote.

Still offline after the model-specific checks?

Send the DD7002B or P-Box model label, LED video, network method and failed Connector screen before performing a reset. For Control4 projects, also include the integrator's network and driver details.